{"id":180,"date":"2025-11-10T14:40:22","date_gmt":"2025-11-10T14:40:22","guid":{"rendered":"https:\/\/kb.ourproperty.ng\/property-manager\/?post_type=docs&#038;p=180"},"modified":"2025-11-10T14:40:23","modified_gmt":"2025-11-10T14:40:23","password":"","slug":"how-to-edit-tenants-resident","status":"publish","type":"docs","link":"https:\/\/kb.ourproperty.ng\/property-manager\/docs\/tenants\/how-to-edit-tenants-resident\/","title":{"rendered":"How To Edit Tenants\/Resident"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udc4b Welcome to the Edit Tenant Page<\/strong><\/h3>\n\n\n\n<p>Here, you can manage documents, update the tenant\u2019s profile, change their picture, add internal notes, and enter or edit related details.<\/p>\n\n\n\n<p>\ud83d\udd12 Please note: only tenant profiles created via the <strong>web platform<\/strong> can be edited here. Profiles created from mobile cannot be modified through this section.<\/p>\n\n\n\n<p>Already know your way around? Feel free to <strong>skip the tour<\/strong> anytime.<\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" src=\"blob:https:\/\/kb.ourproperty.ng\/d235391c-03d1-4bde-9069-5dc3e4aebe5e\" width=\"1741\" height=\"741\"><br><strong>\ud83d\udc64 Tenant Profile Section<\/strong><\/p>\n\n\n\n<p>In the Profile Section, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View and update all tenant details such as <strong>name<\/strong>, <strong>contact information<\/strong>, and <strong>status<\/strong><\/li>\n\n\n\n<li>Upload or change the <strong>profile picture or avatar<\/strong> to represent the tenant\u2019s identity.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"287\" src=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-79-1024x287.png\" alt=\"\" class=\"wp-image-181\" srcset=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-79-1024x287.png 1024w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-79-300x84.png 300w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-79-768x216.png 768w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-79-1536x431.png 1536w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-79-360x101.png 360w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-79.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udc65 Next of Kin<\/strong><\/h3>\n\n\n\n<p>Please provide details for the <strong>tenant&#8217;s next of kin<\/strong>, this ensures there\u2019s a trusted contact in case of an emergency: <strong>Full Name, Phone Number, Relationship<\/strong> (e.g., parent, spouse, sibling), <strong>Address<\/strong> <em>(optional but helpful)<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"192\" src=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-80-1024x192.png\" alt=\"\" class=\"wp-image-182\" srcset=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-80-1024x192.png 1024w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-80-300x56.png 300w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-80-768x144.png 768w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-80-1536x288.png 1536w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-80-360x68.png 360w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-80.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udd27 Other Details Section (Tenant)<\/strong><\/h3>\n\n\n\n<p>Use this section to provide any <strong>additional information about the tenant<\/strong> that doesn\u2019t fall under other categories. Examples include: <strong>Employment status<\/strong> (e.g., Employed, Self-employed, Unemployed, Retired) <strong>Family composition<\/strong> (e.g., Single, Married, With Dependents)<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"212\" src=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-81-1024x212.png\" alt=\"\" class=\"wp-image-183\" srcset=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-81-1024x212.png 1024w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-81-300x62.png 300w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-81-768x159.png 768w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-81-1536x318.png 1536w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-81-360x74.png 360w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-81.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udcb3 Bank Details Section (Tenant)<\/strong><\/h3>\n\n\n\n<p>Use this section to record the <strong>tenant\u2019s bank account information<\/strong> for easy and secure transaction processing.<\/p>\n\n\n\n<p>Providing accurate bank details ensures smooth handling of <strong>rent refunds, deposit returns<\/strong>, and other relevant financial transactions between the tenant and the management.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"220\" src=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-84-1024x220.png\" alt=\"\" class=\"wp-image-187\" srcset=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-84-1024x220.png 1024w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-84-300x65.png 300w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-84-768x165.png 768w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-84-1536x330.png 1536w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-84-360x77.png 360w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-84.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udcce Attachment Section<\/strong><\/h3>\n\n\n\n<p>Use this section to <strong>upload and manage supporting files<\/strong> related to a <strong>tenant\u2019s record<\/strong>. You can attach documents such as <strong>rental agreements, ID cards, payment receipts<\/strong>, or other relevant files in PDF or image formats.<\/p>\n\n\n\n<p><strong>How to upload:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Select the attachment type<\/strong> (e.g., Rent Agreement, Payment Receipt).<\/li>\n\n\n\n<li><strong>Choose the associated property\/unit<\/strong> linked to the tenant.<\/li>\n\n\n\n<li><strong>Upload the file<\/strong> \u2014 this works the same on both web and mobile tenants, and the attachment will appear in the tenant\u2019s profile.<\/li>\n<\/ol>\n\n\n\n<p>You can <strong>preview or delete<\/strong> uploaded files at any time for easy documentation and reference.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"284\" src=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-85-1024x284.png\" alt=\"\" class=\"wp-image-188\" srcset=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-85-1024x284.png 1024w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-85-300x83.png 300w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-85-768x213.png 768w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-85-1536x425.png 1536w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-85-360x100.png 360w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-85.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udcdd Add Note Section&nbsp;<\/strong><\/h3>\n\n\n\n<p>Use this section to enter <strong>internal notes or comments<\/strong> related to the tenant or any associated record. Notes added here are <strong>only visible to authorized team members<\/strong> with the right access permissions.<\/p>\n\n\n\n<p>This feature is helpful for recording: Special tenant requests or preferences, Follow-up reminders and scheduled actions, Internal observations or issues, Cross-references (e.g., <em>\u201cDiscussed late payment arrangement for next month\u201d<\/em>)<br><br>Keeping notes ensures your team stays informed and aligned when managing tenant interactions.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"307\" height=\"86\" src=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-82.png\" alt=\"\" class=\"wp-image-184\" srcset=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-82.png 307w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-82-300x84.png 300w\" sizes=\"auto, (max-width: 307px) 100vw, 307px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udd04 Update Button<\/strong><\/h3>\n\n\n\n<p>Click this button to <strong>save and apply changes<\/strong> made to the current record.<\/p>\n\n\n\n<p>Use it after updating any section, such as tenant profile, bank information, next of kin details, or additional notes.<br>\u2705 Make sure to click <strong>Update<\/strong> to confirm and secure your edits, preventing any loss of data.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"307\" height=\"86\" src=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-82.png\" alt=\"\" class=\"wp-image-185\" srcset=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-82.png 307w, https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-82-300x84.png 300w\" sizes=\"auto, (max-width: 307px) 100vw, 307px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\uddd1\ufe0f Delete Button (Record)<\/strong><\/h3>\n\n\n\n<p>Click this button to <strong>permanently remove the tenant&#8217;s record<\/strong> from the system.<\/p>\n\n\n\n<p>\u26a0\ufe0f <strong>Warning:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This action is <strong>permanent and cannot be undone<\/strong>.<\/li>\n\n\n\n<li>Tenants with <strong>active property records<\/strong> cannot be deleted.<\/li>\n\n\n\n<li>Deleting a record may impact related data or reports, and the information will be <strong>irretrievable<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Only proceed if you&#8217;re absolutely sure the tenant record is no longer needed and meets deletion criteria.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"99\" src=\"https:\/\/kb.ourproperty.ng\/property-manager\/wp-content\/uploads\/sites\/2\/2025\/11\/image-83.png\" alt=\"\" class=\"wp-image-186\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udcbe Save Button<\/strong><\/h3>\n\n\n\n<p>Click this button to <strong>store and confirm<\/strong> the information you\u2019ve entered or updated.<\/p>\n\n\n\n<p>\u2705Make sure you\u2019ve completed all edits in the section before clicking <strong>Save<\/strong>, as this action will finalize and record your changes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udc4b Welcome to the Edit Tenant Page Here, you can manage documents, update the tenant\u2019s profile, change their picture, add internal notes, and enter or edit related details. \ud83d\udd12 Please note: only tenant profiles created via the web platform can be edited here. Profiles created from mobile cannot be modified through this section. Already know [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_eb_attr":"","footnotes":""},"doc_category":[15],"glossaries":[],"doc_tag":[],"class_list":["post-180","docs","type-docs","status-publish","hentry","doc_category-tenants"],"acf":[],"year_month":"2026-04","word_count":551,"total_views":"135","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"tsalam","author_nicename":"tsalam","author_url":"https:\/\/kb.ourproperty.ng\/property-manager\/author\/tsalam\/"},"doc_category_info":[{"term_name":"Tenants\/Occupants","term_url":"https:\/\/kb.ourproperty.ng\/property-manager\/docs-category\/tenants\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/docs\/180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/comments?post=180"}],"version-history":[{"count":1,"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/docs\/180\/revisions"}],"predecessor-version":[{"id":189,"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/docs\/180\/revisions\/189"}],"wp:attachment":[{"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/media?parent=180"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/doc_category?post=180"},{"taxonomy":"glossaries","embeddable":true,"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/glossaries?post=180"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/kb.ourproperty.ng\/property-manager\/wp-json\/wp\/v2\/doc_tag?post=180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}