MANAGE PROPERTY
Manage Property? Take a Quick Tour!
This guided walkthrough is designed to help you manage Property Details, Listing Information, and Management Preferences step-by-step, ensuring all critical information is accurately captured for seamless property management.
Already know your way around? You can skip the tour anytime.
Property Picture Overview
Not mandatory, adding pictures here improves internal management and reference. You can upload up to 6 images and drag your preferred photo to the first position to set it as the default display image.
YouTube Link Overview
Update or modify the existing YouTube video link to enhance your property listing with a virtual tour or walkthrough. This optional feature allows potential clients to better visualize the space.
Simply paste a valid YouTube URL – once saved, the video will automatically display across all units under the property.
Category Overview
Update the property category if there has been a change in its usage. The selected category continues to determine the available features, tools, and how your property is organized within the system. Accurate categorization ensures your property remains properly managed and represented.
Property Name Overview
Modify the property name as it appears on your dashboard and listings. Ensure the new name reflects the property’s identity – such as a known building name, project title, or a unique reference – to help you and your team easily identify it. Examples include “Victoria Heights” or “Flat 10B – Ocean View.”
State Overview
If the property’s state has changed or was previously selected incorrectly, you can update it here. This will adjust the available Local Government Area (LGA) and City/Area dropdowns accordingly. Keeping state and region data accurate ensures effective location mapping and property grouping.
Street Name/Number Overview
Edit the street name and number of the property to reflect accurate address details. Avoid including the LGA or city here, and keep formatting simple for better data processing. For example: “12A Bourdillon Road” or “Plot 8, Adeola Hopewell.”
Edit Coordinate Tour Guide
This step allows you to update the geographical coordinates (latitude and longitude) of the property. Accurate coordinates help improve location precision on the map, making it easier for tenants, agents, and visitors to find the property. You can manually input the coordinates or drag the map pin to the exact location. Use this feature especially when adjusting or correcting a previously set property location. Once updated, the new position will reflect across your listing and internal records.
Landlord Selection Overview
Change the associated landlord if ownership or management has shifted. Select from your list of saved landlords in Management > Landlords. If the correct landlord doesn’t appear, their details must be added first. Proper linkage ensures smooth rent tracking and documentation.
Branch Assignment Overview
If the property now belongs to a different operational zone or management unit, update the branch here. This ensures reporting, task assignments, and staff visibility stay aligned with your current structure. To manage branches, go to Management > Staff & Branches.
Account Manager Overview
Reassign the Account Manager if the person overseeing this property has changed. Choose from existing staff under Management > Staff & Branches. This ensures financial operations, communication, and reporting are handled by the right individual going forward.
Staff Assignment Overview
Modify the team assigned to this property. You can add or remove staff such as supervisors, field agents, or maintenance officers based on current roles and responsibilities. Updates here directly affect task assignment and reporting visibility across the platform.
Property Description Overview
Edit the written summary of the property to reflect any recent changes in features, layout, amenities, or key selling points. Use clear language to keep your listing attractive and informative.
Need help refining your content? Use the AI Content Generator or AI Content Editor via the last two icons in the input field to polish or regenerate descriptions instantly.
Agency Fee
Enter the agency fee percentage charged for managing or leasing this property. This fee covers services like tenant sourcing and lease administration.
Who Pays the Agency Fee (New Rent)
Select who is responsible for paying the agency fee on a new rental: Landlord, Tenant, or Both.
This helps define roles and avoids future disputes during lease setup.
Who Pays the Agency Fee (Renewal Rent)
Specify who pays the agency fee during lease renewal – Landlord, Tenant, or Both.
Caution Deposit
Set the required caution deposit for this property. This deposit serves as security for potential damage, unpaid rent, or contract violations.
Who Holds the Caution Deposit?
Choose where the caution deposit will be held.
If no deposit is needed, select None.
Currency Overview
Select the default currency for this property’s transactions.
Options: Naira (₦), Dollar ($), Pounds (£). Choosing the correct currency ensures consistency in invoicing and reporting.
Group Chat
Enable or disable a group chat for this property.
Yes: Automatically create a group chat for all assigned users.
No: Keep communication private or one-on-one only.
Rent Penalty Overview
Decide if rent penalties should be applied for late payments.
Yes: Automatically charge a fee when rent is overdue.
No: Disable late fees for flexible arrangements.
Request Call Back Overview
Toggle the option for tenants, occupants, or leads to request a call back.
Yes: Enable easy contact requests from the property page.
No: Disable if callbacks are not part of your service model.
Book Visitors Overview
Control visitor access for this property.
Yes: Allow tenants to pre-book visitors. Ideal for gated communities or secure buildings.
No: Use manual or offline visitor processes.
Vehicle Records Overview
Track tenant or occupant vehicles linked to this property.
Yes: Enable vehicle logging for parking, access, and security.
No: Disable if this is managed offline or not needed.
Apply 7.5% VAT Overview
Choose whether to apply 7.5% VAT to applicable charges.
Yes: VAT will be auto-calculated and added to property transactions.
No: VAT won’t be applied to any charges.
Inventory Option
Choose whether to enable inventory tracking for this property.
Yes: Activate the inventory feature to assign and manage items such as furniture, appliances, or fixtures included in the unit.
No: Skip inventory tracking if the property doesn’t include any items that require monitoring or if it’s not relevant to your current management needs.
Update Button Overview
Click the Update button to save all changes made to the property details above.
Edits or amendments will not be saved unless the Update button is clicked. Ensure all required fields are correctly filled before submitting.
Unit Edit & Delete Button Overview
To update unit details, click the Edit button, make the necessary changes, and then click Update to save.
Note: Changes will not be saved unless the Update button is clicked. Ensure all required fields are properly filled before submitting.
You cannot delete a unit that is currently assigned to a tenant. To remove such a unit, first unassign or relocate the tenant.
Unit Picture Overview
Update or upload clear, high-quality images to accurately represent the unit and maintain its appeal to potential clients. Adding distinct photos enhances your listing’s reliability and visual impact. You may upload up to 14 images and reorder them by dragging your preferred photo to the first position, which sets it as the default display image. Ensure each unit listing features unique interior and exterior photos—avoid reusing the same images across multiple units to preserve listing accuracy.
Unit Name Overview
Edit the unit’s name to ensure it remains clear and descriptive as it appears on your dashboard and listings. A specific, identifiable name – such as a room number, flat number, or unique label (e.g., “Room 8” or “Flat 2 Block U”) helps you efficiently manage and distinguish each unit. For bulk edits or additions, the system will auto-generate names with serial numbers for easy differentiation.
Unit Type Overview
Modify the primary classification of the unit to reflect its correct category. This selection influences the available options in the Unit Sub-Type dropdown, enabling further refinement of the unit’s characteristics. Accurate Unit Type selection optimizes your property categorization and management.
Unit Sub-Type Overview
After updating the Unit Type, choose the Unit Sub-Type that best describes the unit’s specific layout or style. This further defines the unit within its category and supports more precise property management.
Unit Preferences Overview
This responsive dropdown adjusts automatically based on your selected Property Type and Unit Sub-Type, presenting relevant unit features. Select appropriate preferences to provide detailed unit information, improving listing accuracy and enhancing tenant or occupant matching.
Unit Feature: Measurement
Update the exact measurements of the unit’s land or floor area, using units such as square feet or square meters as appropriate. Precise measurement data supports tenant evaluation, pricing accuracy, and effective space management.
Unit Fee Breakdown – New Tenant
Review and update the comprehensive fee breakdown applicable to new tenants moving into the unit. This includes rent, security deposits, agency fees, maintenance charges, and any other relevant costs. Transparent fee details ensure tenant clarity and facilitate accurate financial tracking.
Unit Fee Breakdown – Renewal Tenants
Update the fee structure for tenants renewing their lease, including rent adjustments, renewal fees, outstanding balances, and other applicable charges. Clear fee communication promotes transparency and supports ongoing financial management.
Action Button Overview
Add More Units: Use this option to duplicate the current unit’s details for creating multiple similar units. Selecting “Yes” will replicate the filled form data for the number of units specified. Choose this only if the new units share similar attributes. Selecting “No” will open a fresh form for unique entries.
Save: Apply all changes and update the property and its units. After saving, you will be redirected to the property page where you can continue editing, add more units, or delete entries as needed.
Note: All mandatory fields must be correctly completed to enable adding or updating units.
Unit Not Yet Updated!
These unit details were auto-generated based on the number you selected for duplication and have not been fully completed or saved yet. Please review and update all required information to ensure accurate management and proper listing on your dashboard.
Make sure to upload the correct pictures for each unit, complete all necessary fields, and click the Update button to save your changes and add the unit to the property list. Use the Remove button to delete the unit card if needed.
Incomplete units will not be published or available for tenant assignment. The platform cannot store or process units without updated and accurate details, including the exact unit pictures.
